Belnet guestroam - Technical FAQ

How can visitors to my institution use Belnet guestroam?
How do I create a password and how do I reset it?
Can I integrate a REST API within my portal and/or reception terminal?
Who can I contact in case of problems?
Where can I find more information about the service?

How can visitors to my institution use Belnet guestroam?

Before they visit your institution, visitors will have to provide the following information on the webform before gaining access to Belnet guestroam:

• Email address and/or a valid mobile number to receive the validations code and credentials.
• Name of institution to be visited.
• Name of contact person.
• Period of time the credentials will be used.
• Read and accept the policy
• Click on the “Submit” button to create the guest request.


Visitors’ personal data are kept for one month from the expiry of the end date of the temporary guestroam account. If you need more information about the data subject, contact: dpo@belnet.be.

How do I create a password and how do I reset it?

It will depend on your role. Visit our website, where you will find user guides for validators, visitors and managers.

Can I integrate a REST API within my portal and/or reception terminal?

You can make it easier for your visitors to access the network by integrating a REST API within your portal and/or reception terminal. Follow the process on the Belnet guestroam interface.

Who can I contact in case of problems?

Please feel free to contact the Belnet Service Desk on 02 790 33 00.

Where can I find more information about the service?

To find out more about the form and for further details about how to use it, visit our Belnet guestroam website where you will find user guides for validators, visitors and managers. Please also feel free to contact the Belnet Service Desk: 02 790 33 00.


 

Access to the Belnet guestroam interface

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