Single point of contact available 24/7
The Belnet Service Desk is the single point of contact for institutions connected to the Belnet network. It is available 24/7 for all your questions related to incidents and technical, commercial or administrative information.
You can contact the Servicedesk for your:
- Service request
- Installations and upgrade
- Questions related to incidents
- Administrative changes
- Technical questions
Your connection to the Belnet network is permanently monitored.
Only the contact persons designated by your organization are authorized to contact the Belnet Service Desk.
As soon as a ticket is opened at the Belnet Service Desk, a first analysis is done. If the nature of the request requires it, it is immediately sent to in-house experts.
The Belnet Service Desk keeps track of every request and keeps you informed at every step.
How to contact the Belnet Servicedesk?
If you are a registered contact person, have your organization's acronym and, if applicable, your ticket number. You can contact the Belnet Service Desk:
- By phone: 02 790 33 00
- By email: firstname.lastname@example.org