How can I get the service?
What is the process for setting up the service (also called ExpressRoute)?
Who can subscribe to the service?
Who can I contact in case of problems?
How do I cancel the service?
When do I start being charged?
How can I get the service?
If you are already an MS Azure user you can request this service. Contact the Belnet Service Desk in order to send a service request regarding Belnet Cloud Connect – MS Azure.
What is the process for setting up the service (also called ExpressRoute)?
- You agree on which interface to use for the service.
- You use the MS Azure portal in order to create your ExpressRoute (we advise you to contact Belnet before activating your service key).
- You send the service key to Belnet for configuration.
- We complete the ExpressRoute form and send it to GEANT.
- We inform GEANT of the two VLANs to use for the service.
- GEANT configures the service and informs Belnet when it's done.
- We use the VLAN received from GEANT and configure the Layer 2 VPN.
- Belnet will inform you when it's ready.
Who can subscribe to the service?
R&E and administration organizations connected to the Belnet network which are MS Azure users.
Who can I contact in case of problems?
Belnet will support you step by step.
How do I cancel the service?
To cancel, send an email to your account manager.
When do I start being charged?
You pay for MS Azure as soon as you activate your ExpressRoute service key. As we need a couple of days to configure the connection, we advise you to let us know when you want ExpressRoute before activating it by Microsoft.