Latest news

12/04/2018 - 11:43
FOCUS – Our offices will be closed during the Christmas period
The temporary contact procedure is available on our portal
The Christmas and New Year period is approaching. We would like to remind you that our offices will be closed from Saturday 22 December 2018 until Tuesday 1 January 2019 included. We will be at your service again on Wednesday 2 January 2019. In the event of serious incidents, our Service Desk will be available 24/7 by phone (02/790 33 00) or by...
12/03/2018 - 12:06
EVENT - TNC19
Envoyez vos propositions pour ce vendredi 30 novembre
The TNC 2019 conference is fast approaching. The theme of this year's event, which is taking place in Tallinn from 16 to 20 June 2019, will be “Forging Digital Societies”. If this theme inspires you, you can still submit your presentation proposal. The deadline for sending proposals is 30 November 2018. For your proposal to be accepted by the...
12/03/2018 - 11:13
FOCUS - eduroam
Share the eduroam guide available in 6 different languages
Last summer, a vast campaign led by GÉANT named #love2eduroam asked you to share your love for eduroam by posting your summer photos on the eduroam twitter feed: @eduroam. A wonderful way to promote the success of this excellent global Wi-Fi roaming service, which is celebrating its 10th anniversary this year. Furthermore, the service is available...
12/03/2018 - 10:58
FOCUS - Belnet network
Belnet works on its network design
Following the incidents that have occurred in recent years, Belnet has taken and continues to take the necessary measures to simplify its network, to make it easier to understand, more robust and more resilient in an aim to ensure faster recovery and convergence. Until now, Belnet focused its redesign on increasing capacity in its core with the...
11/28/2018 - 11:27
Belnet participated in a two-day workshop about crisis management
NRENs shared their experiences and best practices
Crisis management and communication are crucial for companies and organisations to ensure their business continuity and protect their reputation. On 12 and 13 November, we participated with four colleagues in 'CLAW 2018', an event about crisis management organised by the European research network GÉANT. Together with about 70 employees from...
11/21/2018 - 08:05
REMINDER - Belnet will use a new ticketing system as from 1 December 2018
Your open tickets will get a new ticket number
In order to further improve its services, Belnet will switch to a new ticketing system on 1 December 2018. The current OTRS system will then be replaced by ServiceNow. What does this mean for our customers? Your open tickets will be transferred to ServiceNow. After the migration, they will get a new ticket number. You will be notified of the new...
11/06/2018 - 15:55
STORY – 25 years of Belnet
An interview with the dream duo of Pascal Panneels and Philippe Van Hecke
For Belnet’s 25th birthday, we decided to hear from some of our most illustrious and senior employees, to take a look back over a few of the most exciting episodes in Belnet’s history. This month, we head to the Services unit, where we put a few questions to Pascal Panneels and Philippe Van Hecke. Together, they make up a dream duo whose work...

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